Support Article
SVG image is not rendered on Internet Explorer 8
SA-36489
Summary
User has created SVG logo files and configured them through RULE-FILE-BINARY rule in Pega.
While opening the pega screen in Internet Explorer 8, the SVG format logo does not get rendered.
Error Messages
Not applicable
Steps to Reproduce
1. Create a RULE-FILE-BINARY rule of extension type svg.
2. Upload a icon in svg format into the Binary rule.
3. Refer the Binary rule in a portal header through a image icon control.
4. Open Pega in Internet Explorer 8.
Root Cause
Internet Explorer version 8 does not support svg format.
Support for svg file starts from Internet Explorer 9.
Resolution
It is recommended to use later version of Internet Explorer 9+.
Published May 15, 2017 - Updated October 8, 2020
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