Support Article

Sybase external database update not consistent.

SA-26590

Summary



After user upgrade to PEGA 7.2 from PRPC 6.2, the external Sybase database stored proc is not getting executed in RDB-SAVE to update values consistently. There is no failure in Pega but the database update is not always being done.


Error Messages



Not applicable.


Steps to Reproduce



Calling Sybase database stored proc to update table rows through RDB-SAVE.


Root Cause



This is attributable to the setup of the data source resource in the application server. When the stored procedure involves cursors, special handling comes into play for unprocessed results. In this case, WebSphere Admin console needs to specify a custom property to handle this. 

Resolution



Add custom property "skipCheckForUnprocessedResults=true" to the data source.

 

Published August 9, 2016 - Updated August 13, 2016

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