Support Article
System Crashes / Hangs
SA-17549
Summary
The JVM becomes unresponsive and the application core dumps.
Error Messages
The core dumps were triggered by the ‘traceassert’ event from the IBM JVM as evidenced in the native_stderr file:
23:33:27.903 0x14cc800 j9mm.107 * ** ASSERTION FAILED ** at CopyForwardScheme.cpp:3936: ((_copyForwardScheme->isObjectInEvacuateMemory(objectPtr) == !_copyForwardScheme->isLiveObject(objectPtr)))
JVMDUMP039I Processing dump event "traceassert", detail "" at 2015/11/18 18:33:27 - please wait.
JVMDUMP032I JVM requested System dump using '/web/was8nd/IBM/WebSphere/AppServer/profiles/pegaCPMFS/core.20151118.183327.55490.0001.dmp' in response to an event
Steps to Reproduce
Not Applicable
Root Cause
A third-party product issue:
IBM JDK defect.
Resolution
Make the following change to the operating environment:
Update the current JRE (R26_Java626_SR5_FP1_20130301_0937_B140166) to JRE 1.6 SR8FP15.
Published January 31, 2016 - Updated October 8, 2020
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