SA-31482

Summary

The system details are not displayed in the Enterprise Health tab of AES server.

Error Messages

Not Applicable

Steps to Reproduce

1. Login to AES
2. Launch Manager portal
3. Select Enterprise Health tab

Root Cause

In Prlogging.xml of monitored node , the EndPointURL was not set to AES server .

<param name="EndPointURL" value="http://AESNode:Port/prweb/PRSOAPServlet" />

Resolution

Perform the following local-change:
Set the EndPointURL Value properly in the AES-HEALTH-MSG appender of prlogging.xml(Monitored node).

Example:
<appender name="AES-HEALTH-MSG" class="com.pega.pegarules.priv.util.SOAPAppenderPega">
<param name="BufferSize" value="512"/>
<param name="Blocking" value="false"/>
<param name="EndPointURL" value="http://'ip address':9080/prweb/PRSOAPServlet"/>
<param name="Mode" value="ALERT" />
<param name="AllowLiveChanges" value="false"/>
<param name="OutputEnabled" value="true"/>
<layout class="com.pega.apache.log4j.PatternLayout">
<param name="ConversionPattern" value="%m%n" />
</layout>
</appender>