Support Article

System Details not displayed in Enterprise Health



The system details are not displayed in the Enterprise Health tab of AES server.

Error Messages

Not Applicable

Steps to Reproduce

  1. Login to AES
  2. Launch Manager portal
  3. Select Enterprise Health tab

Root Cause

In Prlogging.xml of monitored node , the EndPointURL was not set to AES server .

<param name="EndPointURL" value="http://AESNode:Port/prweb/PRSOAPServlet" />


Perform the following local-change:
Set the EndPointURL Value properly in the AES-HEALTH-MSG appender of prlogging.xml(Monitored node).

<appender name="AES-HEALTH-MSG" class="com.pega.pegarules.priv.util.SOAPAppenderPega">
<param name="BufferSize" value="512"/>
<param name="Blocking" value="false"/>
<param name="EndPointURL" value="http://'ip address':9080/prweb/PRSOAPServlet"/>
<param name="Mode" value="ALERT" />
<param name="AllowLiveChanges" value="false"/>
<param name="OutputEnabled" value="true"/>
<layout class="com.pega.apache.log4j.PatternLayout">
<param name="ConversionPattern" value="%m%n" />

Published December 15, 2016 - Updated August 23, 2017

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