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Support Article

System does not display the Entered On column



The system does not display the Entered On column in the search results, after the results are summarized and converted to a list in an operational report.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open Case Manager portal.
  2. Run a report.
  3. Click Summarize from the Actions menu.
  4. After Summarize, click List View from the Actions menu.

Root Cause

The Entered On column is not added automatically  as the design changed in Pega 7.4.


Here’s the explanation for the reported behavior 

In Pega 7.1.9, the system adds the Entered On column automatically using pxCreateDateTime parameter as the column source. From Pega 7.4, automatic column generation of 'Entered On' is removed.

Alternatively, add an extra 'Entered On' column and source it with pxCreateDateTime.


Published December 4, 2018 - Updated October 8, 2020

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