Support Article
System does not display the Entered On column
SA-67426
Summary
The system does not display the Entered On column in the search results, after the results are summarized and converted to a list in an operational report.
Error Messages
Not Applicable
Steps to Reproduce
- Open Case Manager portal.
- Run a report.
- Click Summarize from the Actions menu.
- After Summarize, click List View from the Actions menu.
Root Cause
The Entered On column is not added automatically as the design changed in Pega 7.4.
Resolution
Here’s the explanation for the reported behavior
In Pega 7.1.9, the system adds the Entered On column automatically using pxCreateDateTime parameter as the column source. From Pega 7.4, automatic column generation of 'Entered On' is removed.
Alternatively, add an extra 'Entered On' column and source it with pxCreateDateTime.
Published December 4, 2018 - Updated October 8, 2020
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