Support Article

System does not enable drop downs on Network Cost Shares screen



System does not enable the drop downs on the Network Cost Shares screen while using Product Composer System for Healthcare 7.31 on Pega 7.3.

Error Messages

Not Applicable

Steps to Reproduce

  1. Click Plan
  2. Select Copy
  3. Copy and create a new plan
  4. Navigate to Network tab
  5. Click a network
  6. Click Edit button on Network Configure Details screen
  7. Select all the options
  8. Uncheck all the Cost Share options which are set as Not Applicable. The drop downs are not enabled

Root Cause

A defect in Pegasystems’ code or rules. Issue occurred due to the failure of the refresh of the appropriate section.


Apply HFix-45346.


Published June 28, 2018 — Updated January 11, 2019

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