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Support Article

System error while collecting inventory



While collecting a new hot fix inventory the system scanner throws an error and stops.

Error Messages

Error during scan: System Error.Required processing could not be completed.Try again or contact GCS

Steps to Reproduce

1. Open update manager.
2. Select system scanner.
3. Collect new inventory to observe the error.

Root Cause

The root cause of this issue is a faulty catalog.


Use the latest catalog to resolve the issue.

Published June 12, 2015 - Updated October 8, 2020

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