Support Article
System fails to restart
SA-343
Summary
A null-pointer exception was thrown when trying to map withdrawn classes in Pega 7.1.3. The system failed on restarting the Java Virtual Machine (JVM).
Error Messages
Caused by: java.lang.NullPointerException
at com.pega.pegarules.data.internal.dictionary.ClassMapImpl.fillInKeyAndLockInfo(ClassMapImpl.java:6275)
at com.pega.pegarules.data.internal.dictionary.ClassMapImpl.addClassToTree(ClassMapImpl.java:6180)
at com.pega.pegarules.data.internal.dictionary.ClassMapImpl.calculateClassMap(ClassMapImpl.java:3988)
.
.
.
Steps to Reproduce
Withdraw a class, and attempt to restart the system.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code or rules.
Resolution
This issue is resolved in Pega 7.1.7.
Published March 21, 2016 - Updated October 8, 2020
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