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Support Article

System hangs when a Map Value is opened



When opening Map Value ruleforms for Map Value rules with a large number of cells defined on the "Matrix" tab, browser hangs, and the node turns unresponsive.
Thread dumps are observed in the logs.

Error Messages

Not Applicable

Steps to Reproduce

Open a large Map Value ruleform.

Root Cause

A defect in Pegasystems’ code or rules related to the loading of the matrix on the Map Value ruleform.


Install HFix-23645.


Suggest Edit

Published October 5, 2015 - Updated October 8, 2020

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