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Support Article

System hangs when a Map Value is opened

SA-14595

Summary



When opening Map Value ruleforms for Map Value rules with a large number of cells defined on the "Matrix" tab, browser hangs, and the node turns unresponsive.
Thread dumps are observed in the logs.


Error Messages



Not Applicable


Steps to Reproduce



Open a large Map Value ruleform.


Root Cause



A defect in Pegasystems’ code or rules related to the loading of the matrix on the Map Value ruleform.

Resolution



Install HFix-23645.

 

Suggest Edit

Published October 5, 2015 - Updated October 8, 2020

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