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Support Article

System Pulse is not synchronising in one of the node



On a Three-Node System; the System Pulse not synchronizing on one of the node.

Error Messages

Not Applicable.

Steps to Reproduce

Import rules on one of the node and check if all nodes contain the update.

Root Cause

A defect or configuration issue in the operating environment:

In the prconfig.xml file, only two IP addresses were configured to be part of  Hazelcast cluster despite the fact that this system is made up of three nodes.


Perform the following local-change:

Add the IP address of the third node to the list of Hazelcast members in the prconfig.xml file.



Published January 10, 2017 - Updated October 8, 2020

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