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System Pulse is not working properly in some nodes

SA-26956


 

Summary



System Pulse is not working Properly in some nodes and user is getting below error.

Error Messages



Agent Pega-RULES #1: Code-.SystemPulse encountered an execution error.
Restarting after delay.

Exception at 20160808T053013.924 GMT:
com.pega.pegarules.pub.PRRuntimeError: Pulse processing is skipped on this node because this Node status is set to 'UNKNOWN'.

at com.pegarules.generated.activity.ra_action_systempulse_4c6ed01c400db07b3258cad866df6542.step1_circum0(ra_action_systempulse_4c6ed01c400db07b3258cad866df6542.java:504)
at com.pegarules.generated.activity.ra_action_systempulse_4c6ed01c400db07b3258cad866df6542.perform(ra_action_systempulse_4c6ed01c400db07b3258cad866df6542.java:69)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375) at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:719)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:600) at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:913)
 


Steps to Reproduce



Not Applicable

Root Cause



System Pulse processing is skipped on this node because this Node status is set to 'UNKNOWN&#39".

Above error trace tells that system pulse activity simply runs the step 1 and exit the activity. 


Resolution



Apply HFix-25642, which ensures that the system is in consistent state after starting up.

Published August 30, 2016 - Updated October 8, 2020

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