Support Article

System-Queue-ServiceLevel items going to Broken-Process status

SA-27424

Summary



System-Queue-ServiceLevel items failed and went into a Broken-Process status.

Error Messages



com.pega.pegarules.pub.runtime.IndeterminateConditionalException: ** (Local.strCreateDateTime == "") || (.pxCreateDateTime == Local.strCreateDateTime) null
at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:442)
at
com.pegarules.generated.activity.ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.step2_circum0(ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.java:
499)
at com.pegarules.generated.activity.ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.perform(ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.java:89)

Steps to Reproduce



Unknown

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-29318.

Published August 30, 2016 - Updated September 6, 2016

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