Support Article
System-Queue-ServiceLevel items going to Broken-Process status
SA-27424
Summary
System-Queue-ServiceLevel items failed and went into a Broken-Process status.
Error Messages
com.pega.pegarules.pub.runtime.IndeterminateConditionalException: ** (Local.strCreateDateTime == "") || (.pxCreateDateTime == Local.strCreateDateTime) null
at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:442)
at
com.pegarules.generated.activity.ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.step2_circum0(ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.java:
499)
at com.pegarules.generated.activity.ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.perform(ra_action_establishcontext_6873ee4eb962cb244e5a58b46213993e.java:89)
Steps to Reproduce
Unknown
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-29318.
Published September 6, 2016 - Updated October 8, 2020
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