Support Article
System Scanner does not show special hotfixes
SA-28031
Summary
After installing some hybrid or "Fixes Not Installable By Update Manager" (FNIBUM) hotfixes to the environment through direct file import using the wizard, the fixes are not seen by the System Scanner.
Error Messages
Not applicable
Steps to Reproduce
Install a hotfix ".jar" and run the system scanner report afterwards.
Root Cause
Not applicable
Resolution
Here’s the explanation for the reported behavior:
Hotfixes that are not installed via the HotfIx Manager cannot be traced by it either.
As the System Scanner is part of the Hotfix Manager, it cannot see hotfixes that are installed via the Import Wizard.
Published September 21, 2016 - Updated October 8, 2020
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