Support Article

System Scanner does not show special hotfixes

SA-28031

Summary



After installing some hybrid or "Fixes Not Installable By Update Manager" (FNIBUM) hotfixes to the environment through direct file import using the wizard, the fixes are not seen by the System Scanner.

Error Messages



Not applicable


Steps to Reproduce



Install a hotfix ".jar" and run the system scanner report afterwards.


Root Cause



Not applicable

Resolution



Here’s the explanation for the reported behavior:

Hotfixes that are not installed via the HotfIx Manager cannot be traced by it either.

​ As the System Scanner is part of the Hotfix Manager, it cannot see hotfixes that are installed via the Import Wizard.

 

Published September 15, 2016 - Updated September 20, 2016

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