Support Article

System startup latency issue

SA-32916

Summary



It is taking almost 50 minutes for the Pega engine to start up.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment. Pega application server and database server are not in the same data center.

Resolution



Make the following change to the operating environment:

Make sure both the application server and database server are in the same data center.

Published January 25, 2017 - Updated January 30, 2017

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