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Support Article

System stops working when building a custom mobile application

SA-50369

Summary



System stops working when building a custom mobile application. However, this works in a lower environment.


Error Messages



Initializing Build


Steps to Reproduce



Build a mobile application.


Root Cause



A defect or configuration issue in the operating environment.


Resolution

Perform the following local-change:
  1. Take a backup of the pr_data_mobile_asset or the pr_data_mobile_build database table
  2. Delete the failed mobile application build record from both the database tables, or truncate both the tables and rebuild the application


Published March 9, 2018 - Updated October 8, 2020

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