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System wide slowness with PEGA0028 alerts



System administrators have notes system wide slowness, and increasing time spent in Garbage Collection (GC) as memory use climbs.

Error Messages

PEGA0028 alerts are shown in the PegaRULES-ALERT log.  No OutOfMemory errors detected.

Steps to Reproduce

Not applicable

Root Cause

A defect or configuration issue in the operating environment.  

A change to a prconfig setting "timeout/browser" from 1200 seconds to 12000 seconds, had a side effect of leaving many more expired requestors in memory, consuming heap space.


Make the following change to the operating environment:

Revert change to set timeout or browser back to 1200 (seconds).


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Published December 15, 2016 - Updated October 8, 2020

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