Support Article
Tabbed default behavior not working as expected after upgrade
SA-39043
Summary
Post upgrade from 7.1.10 to 7.2.2, behaviour of tabs incorrect. On refresh, currently active tab is showing as opposed to the first tab(observed in 7.1.10).
Error Messages
Not Applicable
Steps to Reproduce
- Select a case that can be recalled. SM-649 for example.
- Click recall button in top right.
- Behavior occurs - Information tab is selected instead of Assignment.
Root Cause
Expected Behaviour.
Resolution
In order to show the first tab as active when it is visible,user can configure active when condition on the first dynamic layout.
Published June 21, 2017 - Updated October 8, 2020
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