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Support Article

Tabbing into read-only fields in a grid



When processing a work object in the Case Manager portal, users utilize the tab key to work through the screen quickly, however, it seems that tab is entering the column names of a read-only grid.

Error Messages


Steps to Reproduce

  1. Open a section that has a grid layout
  2. Use tab 
  3. Verify that your cursor enters the read-only fields or column headers

Root Cause

PRPC is working as designed. Tabbing into column header is allowed so that user can use the keyboard to filter/sort on columns.


This feature is working as designed.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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