Support Article
Tabs are not working in overlay in Chrome
SA-22604
Summary
Using Chrome browser, tabs in CPM are not working properly.
Error Messages
Not applicable.
Steps to Reproduce
1. Visit any system withlater version of CPM 7.1.3 installed
2. Log in with casysadmin/install.
3. Go to New > Demo Pop-Connor > Accept.
4. Select the Add Tasks button.
5. In tab to Close Account, and hit the Enter key. One can see the service process is highlighted in blue.
6. Select tab again. The flyout will close, preventing you from launching the service process.
Root Cause
Tab keying among fields and selecting them by pressing Enter key were not in usual behaviour.
This sometimes causes windows closure. This issue is reproduced on Chrome 49 version.
Resolution
Use Chrome 50 version.
Published April 30, 2016 - Updated October 8, 2020
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