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Support Article

TaskGroup group level running and components not started



Task Group is not executing as expected. The main status is 'running' but the sub tasks are in QUEUED status only.
As part of users sox requirement, they have changed the Marketing Director schema password, and updated the same in the vantage.init file under /etc folder. But still user is facing this problem.

Error Messages

Abnormal execution of the task group.The main status is 'running' but the sub tasks are in QUEUED status only.

Steps to Reproduce

Re- queue the task group

Root Cause

SPI process going down due to Marketing Director schema password change and started correctly after updaing Vantage.init file. However, due to internal scheduled scripts which are not updated with new pasword, CMD schema is getting locked when these scripts are being executed.


Password has been re-typed in Vantage.init file and re-started Lock and SPI processes. And passowrd changed in scheduled scripts.


Published November 24, 2016 - Updated December 2, 2021

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