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Support Article

Tasks in My Spaces not updated when using MS SQL

SA-97010

Summary



The application is configured to use the out-of-the-box Spaces and users can create Spaces and Tasks in My Spaces. However, the Tasks display in a particular state and cannot be updated and are thus unusable. This occurs intermittently when using MS-SQL database.


Error Messages



The task has been updated by . Please refresh to see the latest changes.


Steps to Reproduce

  1. Create a Space.
  2. Define a few tasks.
  3. Move the tasks (multiple times) to different statuses using Drag and Drop.
  4. Ensure that each task has data populated accurately and the Deadlines are set to a future date.


Root Cause



A defect in Pegasystems’ code or rules.
In MySQL, the pxUpdateDateTime is rounded off. Hence, the Task Updation logic displays a Stale error.


Resolution



This feature is implemented in the following:
  • Pega Platform 8.2.6
  • Pega Platform 8.3.2
  • Pega Platform 8.4
Suggest Edit

Published June 12, 2020 - Updated December 2, 2021

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