Support Article
Text for both Questions and Answers display in Bold
SA-57859
Summary
The content for both the Questions and Answers display in Bold. This occurs despite configuring only the Questions font to Bold.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to the application.
- Create content such that it contains questions and answers.
- Configure the questions font to Bold. The content of both the questions and answers in KMHelpPortal is Bold.
Root Cause
A defect in Pegasystems’ code or rules. The CSS definition (font-weight) applied to the platform CSS rendered the text Bold.
Resolution
Perform the following local-change:
- Add the following code in KMHelpStyles.
.rteReadOnlyWithoutTB {
font-weight: initial;
}
- Open the KMHelpPortalSkin.
- Checkout and commit the KMHelpStyles and KMHelpPortalSkin rules to apply the changes.
Published August 24, 2018 - Updated December 2, 2021
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