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Support Article

Text boxes with large amount of text displays incorrectly in PDF



Textboxes containing a large amount of text do not display correctly in the PDF when using the pxCreatePDF shape.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section with a textbox and invoke it in the pxCreatePDF shape
  2. Run the usecase. If the textbox contains a large amount of text, the content is truncated and the textbox rendered in the PDF is of fixed width. When the PDF content is copied to the text file, all values display. 

Root Cause

The underlying PD4ML library is unable to process all types of CSS and HTML that the application generates for Sections. The CreatePDF smart shape can only work with the subset of Sections generated by the application.


Perform the following local-change:
  1. Open the pyAttachAsPDF rules
  2. Add the below line as the first Java step.

If the read only section has the font color set to white in the generated PDF, perform the following:
  1. Create a non-auto section.
  2. Include the non-auto section in the actual section.
  3. Add the required CSS in the non-auto section using the Style tag.

Published January 31, 2019 - Updated October 8, 2020

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