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Support Article

Text field for Email or FAX is not appearing constantly.



There is drop-down which lets user select mode of communication like Email  or FAX or SWIFT.

Upon selecting any of these values the section below this drop-down should display text fields to take email id or fax numbers. Sometimes this text field does not show up. Mostly when tried first time.

Error Messages

Not applicable.

Steps to Reproduce

  1. Configure grid.
  2. Within grid configure drop-down with refresh section.

Root Cause

There was another refresh configured on Grid.


After removing the Grid Refresh action the issue gets resolved.


Published August 3, 2016 - Updated October 8, 2020

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