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Support Article

Text input fields became uneditable



User created a section having repeat grid and a Add button. Onclick of add button, a new screen is configured to display text inputs fields and Rich Text Editor (RTE).
After filling and saving all the fields and RTE at last will add a new Row in repeat grid. On click of Add button again a new screen displayed where user has to enter the values but, non of the input fields are editable.

Browser : Internet Explorer 9 issue is noticed, Internet Explorer 11 working as expected.

Error Messages

Not Applicable.

Steps to Reproduce

1. Create section having repeat grid and Add button.
2. On click of add button, a new screen displays.
3. Ensure that the new screen should have the input fields and Rich text editor.
4. Fill all the fields and RTE at last, then click Save.
5. Now click Save, this screen will disappear and new row will be added in grid. Now again click add button.
6. Observe that none of the input fields are editable.

Root Cause

A defect or configuration issue in the operating environment.

RTE focus out event is not triggered properly in Internet Explorer 9, due to which focus is not getting released from RTE.


Perform the following local-change ste
  1. Add changes in UserWorkForm.
  2. Modify pega.c.Actions.
  3. Refresh API where specific for Internet Explorer 9, and add the code as:

var test = function(){ 
if(pega && pega.c && pega.c.Actions){
pega.c.Actions.prototype.refresh = function() {
               if(pega.util.Event.isIE = 9){                  
                    $('body').append("<div id='zztempzz'><input type='text' id='zztempinputzz' style='position:absolute;top:-200px;left:-200px;'/></div>");



Suggest Edit

Published June 16, 2016 - Updated October 8, 2020

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