Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Text on Submit and Cancel buttons missing after upgrade

SA-546

Summary



After upgrading from 5.3 to 7.1.5, the "Submit" and "Cancel" buttons do not appear properly in portals, and are missing their text.
As a result, the buttons appear shrunk and hence, are not actionable.


Error Messages



Not Applicable 

Steps to Reproduce



Open a final rule and click on 'Private Edit' to bring up a pop-up.


Root Cause



The root cause of this problem is a defect in customer application code/rules. The section which contains the buttons which fails to render is pzOverlayButton and is not customized. However, pzOverlayButton internally uses Rule-HTML-Property Button in its HTML code. Ran Upgrade Tools> Final Conflicts and it was found that Rule-HTML-Property Button was overridden into custom ruleset.



Resolution



Save custom 'Button' control with the out of the box code(Pega-Gadgets:07-10-09) into a higher ruleset. Reexecute the scenario to see that the buttons are loaded correctly across the screen.
Suggest Edit

Published March 27, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us