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Support Article

Text with Word Break style in RTE displays incorrectly



Text inside a div element with Word Break style in Rich Text Editor (RTE) displays incorrectly. This occurs when using the Internet Explorer browser.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a Correspondence rule with some line paragraphs in it
  2. Include the line paragraphs inside a div element
  3. Apply word-break : break-word inline style
  4. Run the correspondence rule using Internet Explorer

Root Cause

The Cascading Style Sheets (CSS) style attribute, word-break: break-word, is not supported in Internet Explorer.


Perform the following local-change:

Use the CSS style, -ms-word-break: normal !important, for word-break in Internet Explorer.



Published December 12, 2018 - Updated October 8, 2020

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