There has been an issue please consult your system administrator
SummaryUsers are sporadically getting an error message on clicking the buttons in Next-Best-Action Advisor (NBAA) portal. This behavior is observed only in Internet Explorer 11.
Error MessagesThere has been an issue; please consult your system administrator
Steps to Reproduce
- Launch NBAA portal.
- Select few offers.
- Click Save, No-Save, or Maybe later button.
Root CauseA defect in Pegasystems' code or rules:
In Internet Explorer, post action returns <button>, resulting in the exception. Pega has updated the PostValue method of pzpega_ui_events.js script to address the issue. The modified code will iterate over the target element in case it is a <button> to get <div> to address the issue.
Published December 1, 2016 - Updated January 3, 2017