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Support Article

Thread cotention - RequestorLockAttempt

SA-70467

Summary



Multiple thread contentions related to the RequestorLock occur. As a result, some requests (such as, reload section) take a lot of time to process.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



This behavior is as per Pega product design.


Resolution



Here's the explanation for the reported behavior:

In the logs provided, only two or three threads are involved.

By design, the application processes HTTP requests from a particular user individually. Hence, when two requests are received in a short time, the second request must wait till the first request is processed.

However, there is no issue if the contention lasts for a few milliseconds.

 

 

Published December 28, 2018 - Updated October 8, 2020

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