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Support Article

TK-315040: Large no of brower requestor in SMA

SA-17178

Summary



There are large number of requestors observed in the System Management Application (SMA) and errors caused by passivation daemon observed in the log file.
User wants the errors to be addressed.


Error Messages



01:21:16,760 [ES PassivationDaemon] (ternal.async.PassivationDaemon) ERROR - Failed to process passivation queue:

java.lang.StackOverflowError

at com.pega.pegarules.exec.internal.util.collections.StringPoolImpl.add(StringPoolImpl.java:277)

at com.pega.pegarules.data.internal.clipboard.StandardEnvironmentAdapter.addStringToPool(StandardEnvironmentAdapter.java:67)

at com.pega.pegarules.data.internal.clipboard.directstream.DirectStream.getPropertyOffset_DSCOnly(DirectStream.java:2300)

at com.pega.pegarules.data.internal.clipboard.directstream.DirectStream.getPropertyOffset_DSCOnly(DirectStream.java:2302)


Steps to Reproduce



Not Applicable.


Root Cause



There was a stackoverflow error due to which Passivation. Daemon stops running building up the stale requestors.

Resolution



Stackoverflow error is resolved through HFix-20314 and user is suggested to reduce timeout of browser requestors to 10 minutes, which is recommended for environments with multiple processes. This avoids any issues in the future.

 

Published January 30, 2016 - Updated October 8, 2020

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