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Support Article

Tomcat is not starting correctly

SA-486

Summary



Pega Admin is not able to start the Tomcat instance with PRPC installed.

Error Messages



Not Applicable


Root Cause



JAVA heap size(JAVA_OPTS variable) was not defined correctly in the setenv.bat file causing Tomcat to fail to allocate right memory in the heap for Objects to launch Pega application.


Resolution



Following line was introduced in the setenv.bat file under Tomcat's BIN directory

set JAVA_OPT=-Xms1024m -Xmx2048m -XX:PermSize=62m -XX:MaxPermSize=348m -Djava.awt.headless=true

 
Suggest Edit

Published June 5, 2016 - Updated October 8, 2020

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