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Support Article

Tomcat skips bootstrap and PRPC fails to start

SA-210

Summary



PRPC web application did not start during production.

Error Messages



Not Applicable

Steps to Reproduce



Start Tomcat.

Root Cause



Apache Tomcat server was not loading resources from the unpacked prweb.war directory location under TOMCAT_HOME/webapps. This skipped PegaRULES bootstrap. The PRPC web application did not start during production because of this. autoDeploy attributes were set true for the host configuration.

Resolution



1. Delete the already deployed or unpacked prweb.war directory and existing prweb.war file inside Tomcat/webapps directory.
2. Copy the prweb.war back from another working instance into the Tomcat/webapps directory, and restart Tomcat.

Published March 14, 2016 - Updated October 8, 2020

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