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Support Article

Tooltip date is incorrect in RD Charts



Date values are displayed in line chart. However, occasionally, the selected dates do not appear in chart.

Error Messages

Not Applicable

Steps to Reproduce

1. Create report definition with date or date time properties.
2. Configure Line chart to display the data.
3. Run the report definition.


Root Cause

In database, there is no records with the entered or selected date, hence, in chart, the selected date does not appear. 


As there is no records in database, selected date will not appear in chart.
Suggest Edit

Published September 29, 2015 - Updated October 8, 2020

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