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Support Article

Tracer settings for event types and rulesets do not persist

SA-99644

Summary



After modifying the Tracer settings, the Tracer settings for event types and rulesets do not display as Saved or Updated. This occurs in the Tracer for a single rule.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open an activity.
  2. Navigate to Actions > Trace.
  3. Open the Tracer settings.
  4. Select or deselect Event Types and/or Rulesets to trace.
  5. Click Okay. During the trace, the selected event types or rulesets are not traced correctly.
  6. Reopen Tracer settings. The selected settings are not updated correctly.


Root Cause



A defect in Pegasystems’ code  or rules.


Resolution



Apply HFix-59892.

Published April 1, 2020 - Updated December 2, 2021

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