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Support Article

Tracer tool does not work when URL encryption is enabled in Pega



Tracer tool does not work on enabling URL encryption in Pega 7.2.

Error Messages

HTTP Status 404: Invalid URL used in request

Steps to Reproduce

  1. Add the below settings in prconfig:

    <env name="initialization/urlencryption" value="true"/>
    <env name="initialization/SubmitObfuscatedURL" value="required"/>

  2. Open SMA > Requester Management:

a) Select the requester of the logged in User.
b) Click Tracer.

Root Cause

When the trace request was from the System Management Application (SMA), the trace URL launched remote tracing, where the tracer URL did not encrypt.


Apply HFix-38203.

Suggest Edit

Published December 15, 2017 - Updated October 8, 2020

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