Transferred interaction gets closed when the CTI call drops
SummaryTransferred interaction gets closed when the CTI call drops with Pega Call 7.21.1.
Error MessagesNot Applicable
Steps to ReproduceAttempt to transfer an interaction and have the caller hang up.
Root CauseA defect in Pegasystems’ code.
Published April 10, 2017 - Updated May 10, 2017