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Support Article

Transfer(Work-) FlowAction does not display 'Transfer to' option



The Transfer(Work-) FlowAction does not display 'Transfer to' option.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a case and add a stage
  2. Navigate to Configure > Application > Inventory > Relevant Records
  3. Enter 'Work-' in the ClassName field
  4. Add 'pyTrasferAssignment' to Relevant Records
  5. Switch back the Create case
  6. Switch to 'optional actions' in the 'Work Flow' tab
  7. Click on +ACTION in 'Case wide actions'
  8. Select More and select 'Transfer' in 'User actions'
  9. Run the case and navigate to From Action Menu > Launch Transfer Action. An empty list displays in 'Transfer to' field

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-44074.


Published August 24, 2018 - Updated December 2, 2021

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