Support Article
Trucated account number display for exhibit forms
SA-6128
Summary
Exhibits forms attached based on reason code should display only last 4 digits of account number
Error Messages
Not Applicable
Steps to Reproduce
Create case
goto to reason code
pick 4853 reason code
submit chargeback
check attachment
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
ACTIVITY PegaCard-Sd-Dispute- • OpenCase had issue. Modified it and also made related changes in Connect-SQl - PEGACARD-INTERFACE-TRANSACTION- ORACLE!APPLISTACCOUNTTRANSACTIONS & PEGACARD-SD-DISPUTE-MC- INSTALLMENTBILLINGDISPUTE!MAIL
Resolution
Hotfix Item HFix-9129 resolves the issue
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.