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Support Article

Turkish Character Issues on SMS Messages

SA-5336

Summary



Since last week , I have been trying couple of settings to send SMS messages including Turkish characters from CMD TEST server. We were unable to send any Turkish characters yet.

Vantage parameters:

VenvSMSTextEncoding GSM
VenvSMSDataCodingScheme 8
VenvSMSFileEncoding ISO8859_9
VenvNLSLang TURKISH_TURKEY.WE8ISO8859P9

OS Parameters

Added "AMERICAN_AMERICA.WE8ISO8859P9" to CMD user profile.

Locale is "en_US".
LC_COLLATE="en_US"
LC_CTYPE="en_US"
LC_MONETARY="en_US"
LC_NUMERIC="en_US"
LC_TIME="en_US"
LC_MESSAGES="en_US"
LC_ALL=

DB parameters

Added NLS parameters as attachment.

On the Users' machine, OS is English but regional settings are Turkish.

Below is the element records from DB

Typ=1 Len=17 CharacterSet=WE8ISO8859P9: 74,65,73,74,20,20,fd,fe,f0,fc,f6,49,de,d0,c7,dc,d6


Do you have any comments on this issue? Shall we comment NLS_LANG parameter on Vantage?



Resolution



With recomended settings, CMD was observe to be sending all turkish characters appropriately as per 8859-9 code page.

Vantage parameters:

VenvSMSTextEncoding GSM
VenvSMSDataCodingScheme 8
VenvSMSFileEncoding ISO8859_9
VenvNLSLang TURKISH_TURKEY.WE8ISO8859P9
#VenvUnicodeFormat utf-8

Published January 31, 2016 - Updated October 8, 2020

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