SUMMARY:

Two emails

ERROR MESSAGES:

STEPS TO REPRODUCE:

Two emails

RESOLUTION:

Make the following change to the operating environment: *Cloud users do not know their backlogs and therefore the backlog id needs to be defaulted to meet the mandatory data requirements. For Incidents where Type=Cloud, the backlog should default to

ROOT CAUSE:

Refer to the product documentation: *Cloud users do not know their backlogs and therefore the backlog id needs to be defaulted to meet the mandatory data requirements.  For Incidents where Type=Cloud, the backlog should default toCloud users do not know their backlogs and therefore the backlog id needs to be defaulted to meet the mandatory data requirements.  For Incidents where Type=Cloud, the backlog should default toCloud users do not know their backlogs and therefore the backlog id needs to be defaulted to meet the mandatory data requirements.  For Incidents where Type=Cloud, the backlog should default to