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Support Article

Two RC 62 fields do not appear after applying HFix-9059

SA-2105

Summary



According to HFix-9059, if Has the Cardholder provided a letter stating that he/she neither authorized nor participated in the transaction? is answered as No, the following two fields must be displayed:
  • For posted amount greater than USD 25
  • Kindly provide the conversion rate of posted amount currency to USD
However, those two fields are not displayed.

Error Messages



Not Applicable

Steps to Reproduce

  1. Apply HFix-9059.
  2. Answer No to the following question:
    Has the Cardholder provided a letter stating that he/she neither authorized nor participated in the transaction?

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply 
HFix-10124.
Suggest Edit

Published November 17, 2016 - Updated December 2, 2021

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