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Support Article

TXN fields are read-only on selecting Protect Account checkbox

SA-75973

Summary



On selecting the Protect Account checkbox in the Financial Adjustment rule, the corresponding TXN fields are rendered as read-only. However, the user can select the Account. On selecting the Account, the associated account details are not fetched and displayed.


Error Messages



Not Applicable


Steps to Reproduce

  1. Check the Protect Account checkbox in the Financial Adjustment rule to perform a Financial Adjustment. The corresponding TXN fields are rendered as read-only. However, the user can select the Account.
  2. Select an account. The associated account details are not displayed.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-52063.
Suggest Edit

Published April 2, 2019 - Updated December 2, 2021

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