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Support Article

Typo in error message in HFix-9916



A misspelt error message for Reason Code (RC) 4808, Condition Code (CC) 4 was observed when there is zero value in the Chargeback Amount after applying HFix-9916.

Error Messages

Value Canot be Zero (missing 'n' in "Canot")

Steps to Reproduce

Enter zero value in ChargebackAmount for RC 4808, CC4.

Root Cause

A defect in Pegasystems’ code or rules: 
IsAmtDecimal Edit validate rule has wrong error message text in Java Code " theProperty.addMessage("Value Canot be Zero"); "


Apply HFix-21251.
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Published June 1, 2016 - Updated December 2, 2021

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