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Support Article

UI distorted when updating a claim

SA-53333

Summary



When updating a claim to rectify an event associated with the claim, the UI is distorted.


Error Messages



Not Applicable


Steps to Reproduce

  1. Launch the User portal.
  2. Open any claim work object and edit it.


Root Cause



A defect in Pegasystems’ code or rules.

In the Internet Explorer 11 browser, the CSS style width adjustment was incorrect. This caused the UI distortion.



Resolution



Apply HFix-42007.


 

Published July 23, 2018 - Updated December 2, 2021

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