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Support Article

UI - Hover Helper text does not fetch value from Field value



For a dropdown control which is configured with a Helper text with a Field value, the Field value is not fetched at runtime. Instead, the Field Value Name displays.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section.
  2. Add Helper text with a field value reference for any of the fields.
  3. Create a dropdown control.
  4. Create the pyActionPrompt 'InputTooltip' Field value with 'Some tooltip text' value.
  5. In the Dropdown settings, set Helper text = Help icon with Overlay on Hover.
  6. In the Dropdown settings, set Helper text value = InputTooltip. At runtime, on hovering over the Tooltip icon, 'InputTooltip' text displays. 

    Expected: The value must display (such as, Some tooltip text) instead of the field value name.

Root Cause

A defect in Pegasystems’ code or rules.
Typo in the code. pyToolTip is instead of pyTooltip.


This feature is implemented in Pega Platform 8.1.8.

Published April 9, 2020 - Updated December 2, 2021

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