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Support Article

UI of Report Definition not appearing properly in the front end

SA-887

Summary



While opening a report definition in the front end and entering the filter conditions and clicking on submit, the displayed UI is inappropriate. 

1. Report shows simulated data, but will show real data when "Click here" is clicked! 
2. Report is presented in a frame with the Data Explorer on the left. This was not expected and makes the report narrow.

Error Messages



A different UI is displayed rather than the output of the Report definition

Steps to Reproduce



Open a Report definition report from the manager portal, on submitting the filter conditions a different UI is displayed. 


Root Cause



When a Report Definition report is opened from a portal, the activity pzOpenAndRunReport  gets executed.

In this activity, Step 3 sets the design mode to true. If set to false, the issue is not observed.


Resolution



Use the activity pxShowReport rather than pzOpenandRunReport and change the following parameters:
"reportclass" to "pyReportClass"
"reportname" to "pyReportName" 

Published January 31, 2016 - Updated October 8, 2020

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