Support Article
Unable to access AES using Internet Explorer 11
SA-12458
Summary
Unable to access AES 3.5 using IE11 browser.
Error Messages
IE 6.0 or above is required to successfully run this application.
Steps to Reproduce
Attempt to access AES using IE11.
Root Cause
The root cause of this problem is a defect in custom application code/rules. PRPC 6.3 SP1 is not designed to be compatible with IE11.
Resolution
Please refer the important statements regarding IE11 support with PRPC versions: https://pdn.pega.com/documents/support-for-internet-explorer-11
Published July 29, 2015 - Updated October 8, 2020
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