Support Article
Unable to access application after update
SA-34294
Summary
Unable to access application post upgrade of the servers and PRPC version.
Error Messages
Error 503: PegaRules server not available.
.UnknownLocalException: nested exception is: com.pega.pegarules.pub.PRRuntimeException: Error determining the mode of PRPC install from database.
Steps to Reproduce
Start the application server.
Root Cause
Wrong version of OJDBC driver (Ojdbc6) was used to connect to database.
Resolution
With Java 8 it is advised to use ojdbc7.jar in the support guide.
Tags:
Published February 28, 2017 - Updated May 22, 2017
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