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Support Article

Unable to access the Clipboard from SMA



Unable to access the Clipboard from System Management Application (SMA).

Error Messages

Access to the MBean operation or attribute RequestorManagement.Clipboard[java.lang.String] has been denied.
To have access to this operation or attribute, check your MBean security settings or contact System Administrator.

Steps to Reproduce

Access the clipboard from Requestor Management in the SMA.

Root Cause

The below SQL statement determines the presence of an updated timestamp in the file.

select pzlastmodified from <rule schema>.pr_engineclasses where pzcodeset='pega-enginecode' and pzclass like 'prmbeans%';


Perform the following local-change:
  1. Update the newest record and set pzcodeset='pega-enginecode'.
  2. Ensure pzcodesetversion matches the Pega version in use.

Published April 13, 2018 - Updated October 8, 2020

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