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Support Article

Unable to access Engine API documentation from Dev portal

SA-89873

Summary



Unable to access the Engine Application Programming Interafce (API) documentation from the Development portal.


Error Messages



operation completed but no content returned


Steps to Reproduce

  1. Deploy prhelp
  2. Access the Engine API or Pega Help from within a rule form


Root Cause



Menu controls configured are not updated after the upgradation of the Pega version.

Resolution



Perform the following local-change:
  1. Launch the Configure menu from the Designer Studio
  2. Select User Interface (UI), Application readiness and HTML5
  3. Go to the UI Elements tab and click the Upgrade Show Menu button
  4. Relaunch the portal and click the Engine API

 

Published October 19, 2019 - Updated December 2, 2021

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